Welcome to moriellatrails. By using our website and services, you agree to the following terms and conditions. Please read them carefully before placing an order.
🛍 Use of Our Website
-
By accessing our website, you agree to use it only for lawful purposes.
-
You must not attempt to interfere with the security or proper functioning of the site.
📦 Orders & Payments
-
All orders placed on our website are subject to acceptance and availability.
-
We accept only Cash on Delivery (COD) as the payment method. No online payment methods are supported.
-
Customers are responsible for ensuring that the shipping information provided is accurate and complete.
🚚 Shipping & Delivery
-
Orders are usually processed within 2–4 business days after confirmation.
-
Delivery time may vary depending on location, generally within 5–10 business days.
-
If you are not available at the delivery address, our courier may attempt redelivery or contact you to reschedule.
🔄 Returns & Refunds
-
Returns are accepted within 7 days of delivery if the product is defective, damaged, or incorrect.
-
Items must be unused, in original condition, and include all packaging and accessories.
-
Refunds for COD orders will be issued via store credit or bank transfer after inspection of the returned item.
-
Shipping charges (if applicable) are non-refundable.
📧 Communication
By placing an order or contacting us, you consent to receive emails or messages regarding your order status, shipping updates, and customer support.
🛡 Limitation of Liability
-
moriellatrails is not responsible for delays caused by courier services, natural events, or circumstances beyond our control.
-
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
🔐 Privacy Policy
Your use of our website and services is also governed by our [Privacy Policy]. We encourage you to review it to understand how we handle your personal information.
📩 Contact Us
For any questions about these Terms & Conditions, please contact us:
📧 [email protected]